mospley Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and mospley ("the Platform", "we", "us", "our") governing your access to and use of the mospley website at mospley.net and all associated services, products, and features offered thereon (collectively, "the Service").

By accessing the mospley website, creating an account, logging in to an existing account, making a deposit, placing a bet, participating in a promotion, or using any feature of the Service, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not use the Service.

These Terms are supplemented by the mospley Privacy Policy, the Responsible Gaming Policy, and any additional rules, guidelines, or promotional terms published on the platform from time to time. In the event of any inconsistency between these Terms and supplementary documents, these Terms shall prevail unless the supplementary document explicitly states otherwise.

mospley reserves the right to amend, modify, or replace these Terms at any time without prior individual notice to users. Material changes will be communicated by posting a notice on the website or by email to registered account holders. Your continued use of the Service following any such notification constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms regularly to ensure you are familiar with the current version.

Use of the mospley Service is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 18 years of age. mospley operates a strict minimum age policy of 18 years for all account holders without exception.
• You are accessing the Service on your own behalf as a private individual, and not as an agent, representative, or nominee of any third party.
• You are not a resident of any jurisdiction in which online gambling is explicitly prohibited by statute, regulation, or court order.
• You are not currently subject to a self-exclusion order on mospley or any affiliated platform.
• You do not hold and have never held more than one account with mospley simultaneously.
• You are of sound mind and are not acting under duress or undue influence when registering or placing bets.

Age Verification

mospley is committed to preventing underage gambling. During the registration process, you will be required to confirm that you are 18 years of age or older. mospley reserves the right to request documentary evidence of age at any time, including but not limited to a national identity card, passport, or birth certificate. Until satisfactory age verification documents are provided upon request, mospley may suspend withdrawals or restrict access to the account.

Any account found to belong to a person under the age of 18 will be closed immediately and all funds deposited to that account will be returned to the payment source used for the original deposit, less any bonuses or winnings generated, which will be forfeited in full. mospley does not accept liability for any losses incurred as a result of underage gambling where the user has misrepresented their age at registration.

Registration Requirements

To access the full range of mospley services, you must register a personal account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, email address, and contact details. You agree to promptly update your account information if any of the details you have provided change.

Each person is permitted to hold only one registered account on mospley. The creation of multiple accounts — whether under the same name, a different name, a shared device, the same IP address, or any other mechanism — is strictly prohibited. Where duplicate accounts are identified, mospley reserves the right to close all accounts associated with the individual and to confiscate any funds, bonuses, or winnings held in those accounts.

Account Security

You are solely responsible for maintaining the confidentiality of your mospley login credentials, including your username and password. You must not share your account credentials with any other person, and you must not allow any other person to access or use your account. mospley will not be liable for any losses or damages resulting from unauthorised access to your account arising from your failure to keep your credentials secure.

If you suspect that your account has been accessed by an unauthorised party, or that your password has been compromised, you must notify mospley immediately at [email protected] and change your password without delay. mospley may, at its discretion, temporarily suspend your account pending investigation of any suspected security breach.

Know Your Customer (KYC) Verification

mospley may at any time request documents to verify your identity, address, and payment method. This process, commonly referred to as Know Your Customer or KYC, is a standard requirement in the online gaming industry and is undertaken to protect against fraud, money laundering, and underage gambling. Acceptable identity documents include national identity cards, passports, and driving licences. Proof of address may be provided via a recent utility bill or bank statement. Proof of payment method may include a photograph of the relevant bKash, Nagad, or card used for deposits.

Failure to provide requested KYC documents within the timeframe specified by mospley may result in withdrawal restrictions being applied to the account until verification is complete. mospley reserves the right to withhold winnings pending satisfactory completion of the KYC process in accordance with anti-fraud obligations.

mospley accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT). All account balances are displayed in BDT. mospley does not charge a platform fee on standard deposits or withdrawals; however, your payment provider may apply their own transaction fees, for which mospley accepts no responsibility.

Supported Payment Methods

The following payment methods are currently supported by mospley for deposits and withdrawals:

Withdrawal Conditions

All withdrawals are processed to the same payment method used for the most recent qualifying deposit, subject to the withdrawal conditions in force at the time of the request. Withdrawals will only be processed to accounts that have completed the applicable KYC verification requirements. mospley reserves the right to request additional verification documentation prior to processing any withdrawal request.

Withdrawals of funds derived from bonus credit are subject to the applicable wagering requirements for that bonus being met in full before any withdrawal request can be submitted. Any withdrawal request submitted before the relevant wagering requirement is satisfied may be declined or may result in the forfeiture of outstanding bonus balances.

mospley offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms and conditions stated in the relevant promotional offer, which form part of these Terms when read together. In the event of any conflict between a promotional offer's specific terms and these Terms, these Terms shall prevail.

General Bonus Rules

• Bonuses are credited to your account in the form of bonus balance, which is separate from your real-money balance and must be wagered the required number of times before it can be converted to withdrawable funds.
• Wagering requirements must be met within the stated validity period. Bonus balances that expire before wagering requirements are met will be forfeited without compensation.
• mospley reserves the right to withdraw any bonus offer at any time, and to amend the terms of existing offers with reasonable notice.
• Bonuses may only be claimed once per eligible promotion, per person, per household, per device, and per IP address, unless explicitly stated otherwise in the offer.
• Bonus funds may not be transferred between accounts. Bonuses are personal to the account holder and have no cash value unless the wagering requirements have been met in full.
• mospley reserves the right to refuse, modify, or cancel a bonus at any time if there is evidence of abuse, fraud, or a breach of these Terms.
• Certain game types — including but not limited to live casino tables, jackpot slots, and specific crash games — may contribute at a reduced rate or not at all toward wagering requirements. Full contribution rates are stated in each individual promotion's terms.

Welcome Bonus

The mospley welcome bonus is available to new players making their first qualifying deposit. The specific bonus percentage, maximum bonus amount, minimum qualifying deposit, wagering requirement multiplier, and eligible game types are set out in the current welcome offer published on the mospley promotions page. Welcome bonus eligibility is limited to one claim per new player and cannot be combined with any other new-player offer unless explicitly stated.

All bets placed on the mospley platform are subject to the specific rules applicable to the relevant sport, market, or casino game. Players are responsible for familiarising themselves with the applicable rules before placing any wager. General betting and gaming rules applicable across the platform are set out below.

Sports Betting

• All bets are accepted at the odds displayed at the time the bet is placed and confirmed. Odds are subject to change without notice prior to confirmation.
• mospley reserves the right to void any bet placed on an event that has already started at the time of placement, unless the bet is expressly offered as a live in-play market.
• In the event of an event being cancelled, postponed, or abandoned before the minimum time required for settlement (as stated in sport-specific rules), all bets on that event will be voided and stakes returned.
• Settlement of BPL, IPL, T20 World Cup, and all international cricket markets will be based on the official result as declared by the relevant governing body. Any subsequent changes to official results after initial settlement will not trigger resettlement unless mospley determines at its sole discretion that an obvious error has occurred.
• Maximum stake limits apply across all markets. mospley reserves the right to limit the maximum bet amount available to any individual player without notice.

Casino and Slot Games

• All casino games on mospley use certified random number generator (RNG) technology supplied by licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe.
• In the event of a technical failure during a game round, the round will be voided and the stake returned to the player's account balance, unless the round result was already determined and recorded by the game server prior to the interruption.
• mospley accepts no liability for losses resulting from a player's misunderstanding of game rules, paytables, or bonus features. All game rules are available within each game's help or information section.
• Progressive jackpot winnings are paid in accordance with the relevant game provider's jackpot rules. mospley reserves the right to pay large jackpot wins in instalments as agreed with the player.

The following conduct is strictly prohibited on the mospley platform and constitutes a material breach of these Terms. mospley reserves the right to close accounts, withhold funds, and pursue all available legal remedies where prohibited conduct is identified.

• Fraud and Misrepresentation: Providing false information during registration, during KYC verification, or at any other point during your use of the Service.
• Money Laundering: Using the mospley platform to deposit, transfer, or withdraw funds derived from any unlawful activity, or structuring transactions in any manner designed to conceal the origin of funds.
• Bonus Abuse: Opening multiple accounts, using third-party identities, or exploiting technical errors or loopholes to claim bonuses to which you are not entitled, or engaging in bonus-hunting strategies designed to extract value without genuine play.
• Collusion: Cooperating with other players to gain an unfair advantage in any casino game or sports betting market, including but not limited to chip-dumping in poker, coordinated in-play betting, or sharing of insider information.
• Match Fixing and Insider Betting: Placing bets based on insider knowledge of a fixed event or on the outcome of an event you have directly or indirectly influenced.
• Automated Betting Systems: Using bots, scripts, artificial intelligence tools, or any other automated mechanism to place bets, interact with the platform, or circumvent security measures without the express written permission of mospley.
• Chargebacks: Initiating an unjustified chargeback or payment reversal with your bank or payment provider after funds have been credited to your mospley account and used for gambling activity.
• Unauthorised Access: Attempting to access, probe, scan, or test the security or vulnerabilities of the mospley platform or its underlying infrastructure.

Closure by the Player

You may close your mospley account at any time by submitting a written request to [email protected]. Upon receipt of a valid closure request, mospley will process any pending withdrawals of real-money balance and close the account within a reasonable timeframe. Any outstanding bonus balance that has not met applicable wagering requirements will be forfeited upon account closure.

Players who wish to close their account for responsible gaming reasons — including concerns about problematic gambling behaviour — are encouraged to contact mospley support before closing so that appropriate self-exclusion options can be discussed and implemented. Self-exclusion is available for periods of 30 days, 90 days, 180 days, and permanently.

Suspension or Closure by mospley

mospley reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Evidence or reasonable suspicion of fraud, money laundering, or any other criminal activity.
• Provision of false or misleading information during registration or KYC verification.
• Identification of duplicate accounts held by the same individual.
• Failure to complete KYC verification within the required timeframe.
• A request from a relevant regulatory or law enforcement authority.
• Account inactivity exceeding 12 consecutive months.

Where an account is suspended or closed by mospley as a result of a breach of these Terms, mospley reserves the right to withhold all or part of the account balance pending investigation. If the breach is confirmed, any funds in the account that are directly attributable to the breach (including but not limited to bonus funds, winnings generated through prohibited conduct, or fraudulently deposited funds) may be forfeited in their entirety.

The mospley Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, mospley makes no warranties or representations, express or implied, regarding the availability, accuracy, completeness, reliability, or fitness for a particular purpose of the Service or any content thereon.

mospley shall not be liable to you for any loss or damage of any kind — whether direct, indirect, special, incidental, consequential, or punitive — arising from or in connection with:

• Your use of or inability to use the Service, including any interruption, suspension, or termination of the Service.
• Any inaccuracy in odds, game outcomes, or statistical data displayed on the platform where such inaccuracy is the result of a technical error.
• Unauthorised access to your account as a result of your failure to maintain the confidentiality of your login credentials.
• Any loss of gambling funds, whether arising from your own decisions or from any technical malfunction of the platform.
• Any delay in processing deposits or withdrawals attributable to third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• Any losses resulting from your reliance on information published on the mospley platform, including but not limited to sports statistics, betting tips, or promotional material.

Nothing in these Terms shall exclude or limit mospley's liability for death or personal injury caused by its own negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to mospley's operating jurisdiction. Players accessing the Service from Bangladesh acknowledge that mospley operates as an offshore platform and that different legal frameworks may apply in their location.

Dispute Resolution

In the event of a dispute between you and mospley regarding the outcome of a bet, a casino game result, a payment transaction, a bonus award, or any other aspect of the Service, you should raise the matter with the mospley customer support team in the first instance by contacting [email protected]. The support team will acknowledge your complaint within 48 hours and aims to resolve all complaints within 14 business days of receipt.

mospley's decision on the settlement of any bet or game round is final and binding once posted to your account, subject only to a formal dispute being raised within 30 days of the relevant transaction. Disputes raised after this period will not ordinarily be considered.

Where a dispute cannot be resolved through the internal complaints process, mospley may offer referral to an independent third-party dispute resolution service. Details of any available alternative dispute resolution mechanism will be provided upon request.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of these Terms, which shall continue in full force and effect as if the severed provision had never formed part of the agreement.